CLINIC GUIDE

How to reduce missed appointments

Simple habits that cut no-shows without extra staff.

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1. Remind the day before

A short message 24 hours ahead gives patients time to rearrange instead of simply not coming.

2. Make rescheduling easy

Patients who can ask for a new time are less likely to just disappear.

3. Confirm new patients

First-time patients miss more often. A quick confirmation call or message helps.

4. Take a deposit for long visits

For longer or higher-value treatments, a small booking fee shows commitment.

5. Follow up every miss

Contact patients who missed the same day. Many simply forgot and will rebook.

Frondez helps with all of this.