1. Remind the day before
A short message 24 hours ahead gives patients time to rearrange instead of simply not coming.
Simple habits that cut no-shows without extra staff.
All guidesA short message 24 hours ahead gives patients time to rearrange instead of simply not coming.
Patients who can ask for a new time are less likely to just disappear.
First-time patients miss more often. A quick confirmation call or message helps.
For longer or higher-value treatments, a small booking fee shows commitment.
Contact patients who missed the same day. Many simply forgot and will rebook.