Terms of Service

The service

Frondez provides outpatient clinic software, not healthcare, emergency services, insurance or banking. Clinics are responsible for clinical advice, treatment, availability and patient relationships. For urgent care, contact an appropriate local emergency service or healthcare provider.

Accounts and access

Provide accurate details, protect sign-in information and access only authorised records. Clinic owners are responsible for staff access and lawful patient-data use. Do not bypass permissions, access other clinics’ records, upload unlawful material or interfere with the service.

Plans and trial

Frondez offers a 30-day free trial. Current Starter, Growth and Pro prices and features are on the pricing page. Payment covers the period quoted at checkout. Automatic renewals are currently paused; do not assume a plan renews automatically. Review billing status in your workspace.

Contact digitalcreatorlabofficial@gmail.com about billing errors, cancellations or refund requests. Requests do not confirm refunds; applicable law and the circumstances of a charge govern the outcome.

Bookings and clinic payments

Clinics set services, prices, payment requirements and cancellation policies. Redirects alone do not prove payment. Review confirmation and contact the clinic if status is unclear.

Plan billing and patient payments are separate. Frondez charges no platform percentage on patient payments; provider fees may apply. Online availability depends on verified clinic configuration. Clinics must explain their service and refund policies.

Records and communications

Clinics are responsible for record accuracy and lawful handling. Messages, payments and external meeting services may be delayed or unavailable and have their own terms. Do not rely on automated reminders alone for time-sensitive appointments. Read the Privacy Policy.

Availability and questions

We work to maintain the service but do not promise uninterrupted access, error-free operation or particular business outcomes. Report problems to digitalcreatorlabofficial@gmail.com. These terms do not remove rights or responsibilities that cannot be excluded by applicable law. Updates appear in the date above.