1. Know who is due
Keep a list of patients whose next visit date has passed.
Reach past patients who are due for care before they drift away.
All guidesKeep a list of patients whose next visit date has passed.
The easiest return visit is the one already in the calendar.
Mention the clinic and the reason for the visit. Keep it short.
One message is easy to miss. A second, a week later, often works.