CLINIC GUIDE

How to bring patients back

Reach past patients who are due for care before they drift away.

All guides

1. Know who is due

Keep a list of patients whose next visit date has passed.

2. Book the next visit before they leave

The easiest return visit is the one already in the calendar.

3. Use a friendly, personal message

Mention the clinic and the reason for the visit. Keep it short.

4. Follow up more than once

One message is easy to miss. A second, a week later, often works.

Frondez helps with all of this.